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March 9, 2010

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Contact Information:
Phone: 1-866-887-0020
Email: Sales | Support

    Direct Contact, is a complete call center solution. Using our Intersecte engine we can offer a highly reliable, portable, and scalable package. Agents can be logged in making calls directly from your location, or can log in and make calls remotely from home or any location right over the web using any standard browser.

    Once the server is installed and running, agents can immediately get started.

    Features Direct Contact Offers Include:
  • Direct and Remote Agent Support
  • Browser Portability ( All Major Browsers )
  • Dynamic Data Collection, You create data entry forms so the agents collect only what you need them to collect. You can change this at anytime, without the need for an expensive developer.
  • Extensive Realtime Reporting ( Web enabled reporting, allows you to keep track of your call center from anywhere realtime.)
  • Complete Agent Control ( Agent management can be done from anywhere, lead assignment for power dialing, to enabling and disabling agents ).
  • Multiple Dialing Options


    We also offer virtual call center solutions, if you want to quickly get your agents started without purchasing hardware, or software we can host your project for a very competitive rate.

    For pricing and to see a live demonstration, please call 1-866-887-0020 to speak to one of our qualified sales agents.