Home Contact Us About Us February 7, 2012 Services Products OnSite Leasing Company History Employment Contact Information: Phone: 1-866-887-0020 Email: Sales | Support IVR services can increase your company's productivity and availability, and by taking the responsibility of answering the phone or making calls away from your valuable employees, it can lower your costs. Listed below are some common uses of IVR applications. Any or all of these could enhance your business, but these are only the beginning. Powered by one of the most cutting edge and versatile telephony software applications on the market (our own Intersecte 3.0), we can host virtually any interactive voice-response (IVR) service. With Intersecte's secure user-friendly web interface, you can customize your application to ensure every call you place or receive will get you the results you want the most efficient way possible. Please feel free to contact us, regarding any questions about services or to get pricing quotes as they vary depending on the size and type of application. Common IVR services. Customer Surveys (Inbound, Outbound, and Online) Third-Party Verification Automated Outbound Messaging Locator Services Lead Generation & Capture Contests and Opinion Polls Auto Attendant Customer Surveys Surveys are the most common IVR application. It is essential to know what is on your existing customers and potential customers mind. You can leverage this information to provide better service to existing customers or find the best way to market your product or services to increase your customer base. Automated Third-Party Verification It is often a legal requirement or simply a client's requirement to obtain a third party verification. We offer a completely automated solution. With real-time notifications when a call is complete, in virtually any format, or transfer medium. Automated Outbound Messaging Getting a message out to a group of customers, employees, or any important group of people is key to maintaining a strong relationship. This service allows you to record any message and send it to a specific list of people. If email addresses are provided we can also increase the percentage of people you reach by also sending them an email relating the same message. Locater Services A single telephone number for all your locations will assist in Branding your business name. Based upon the incoming phone number or information supplied by the caller, we can forward the call to a specific location, allowing you to market only one phone number. Lead Generation & Capture Telemarketing and other Direct marketing ventures can be fruitless when your contacting people who have shown no interest in your product. Lead generation applications allows you to build a list of people that would like you to contact them, and by collecting the right information beforehand, you can assign the representative that has the most experience with that type of person or business. Contests & Opinion Polls Using the telephone allows a very broad range of people to contact you very efficiently. This is why IVR services are perfect for continually changing applications like, Contests and Opinion Polls. Auto Attendant For small and large businesses alike, it is important to make sure you can receive a call at anytime and make sure that call gets to the person or department it is intended for. When using a live operator you often get long hold times, unprofessional greetings, and lost messages due to human error. With an auto attendant every call is answered quickly, exactly how you want it to be answered, and your business can receive calls 24 hours a day.